Return Policy

FXYFIT E-commerce Return Policy

Effective Date: 12/03/2023
At FXYFIT (FOREVERXYOUNG FOREVER IN TRAINING), we are committed to ensuring that you have a positive shopping experience with us. We understand that sometimes you may need to return a product, and we have developed a clear and hassle-free return policy to facilitate the process. Please take a few moments to read and understand our return policy outlined below:

1. Eligibility for Returns

We accept returns on most products within 30 days from the date of purchase. To be eligible for a return, the item must be:

  • Unused, unworn, and in the same condition as when received.

  • In its original packaging with all tags, labels, and accessories intact.

  • Free from any damage, stains, or alterations.

  • Not a Final Sale or specifically labeled as non-returnable.

Please note that some products, such as underwear and swimwear (for hygiene reasons), may not be eligible for return unless they are unopened and in their original packaging.

2. Return Process

To initiate a return, please follow these simple steps:

  • Contact our Customer Support team within the 30-day return window to inform them about your intention to return the item(s). You can reach our team by email

  • Provide your order number, a description of the product(s) you wish to return, and the reason for the return.

  • Our Customer Support team will review your request and provide you with instructions on how to proceed.

  • Pack the item(s) securely in a suitable shipping container, ensuring that all original packaging and accessories are included.

  • Ship the item(s) back to us using a traceable and insured shipping method of your choice. You will be responsible for the return shipping costs.

  • Once we receive and inspect the returned item(s), our team will process your refund.

3. Refunds

  • Upon acceptance of your return, we will initiate a refund using your original payment method.

  • Please allow up to 10 business days for your refund to be processed and reflected in your account.

Please note that shipping charges, if any, are non-refundable unless the return is the result of our error or a defective product.

4. Exchanges

If you received a defective or incorrect item and require an exchange, please contact our Customer Support team within the defined return period. We will guide you through the exchange process and ensure you receive the correct product promptly.

5. Non-Returnable Items

The following items are generally non-returnable:

  • Final sale items, marked as "Non-Returnable," "Clearance," "Special Sale," or "Final Sale."

  • Personalized or customized products.

  • E-gift cards and gift certificates.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Support team immediately. We will arrange for a replacement or initiate a refund, depending on your preference.

7. Return Shipping Address

When initiating a return, our Customer Support team will provide you with the appropriate return shipping address. Please do not return any items without prior communication and confirmation from our team.

8. Contact Information

If you have any questions, concerns, or need assistance with the return process, please contact our Customer Support team:

  • Email: contact@foreverxyoung.com

We appreciate your cooperation in following our return policy guidelines to help us process your returns efficiently while maintaining a seamless shopping experience for all our customers.
Note: This return policy is subject to change without notice. Always refer to the latest version available on our website or contact our Customer Support for any updates.